I live in Hong Kong and have owned a Condo in Canmore for many years which I have rented out through various methods.

 

However it has always been an administrative burden and frustrating to manage the process. 

 

Fortunately in 2018, I was lucky enough to be recommended Mountain Mamas and they have proven a game changer.

 

Initially they provide me advise on how to set up my unit so that it was competitive in the rental market to make the guests experience in Canmore a good one.

 

Following their advice we set up a structure and agreement and we went live.

 

I have had an amazingly successful four years which have far exceeded my expectations.

 

My unit has been incredibly well looked after and my guest experience rating has gone up to 5.0 on Airbnb with the vast majority of clients commenting on the cleanness of the property.

 

Every clean has been performed promptly and we have never had a delay of any form.

 

Mountain Mamas take care of all product restocking and have been incredibly helpful in dealing with those small annoying house issues that arise unexpectedly.

 

Like minor repairs that need dealing with quickly.

 

They have great local relationships with local technicians

such as plumbers so can get problems solved very quickly.

In addition, whenever guests have had any problems during check in or during their stay at the unit the team have offered excellent support as I cannot deal with clients being overseas.

 

No matter what time of day or night they deal with the client's issues.

 

My overall rating which has gone up has attracted more bookings year on year, so it is a very profitable partnership.

I cannot rate Mountain Mamas higher and highly recommend their team.

The Penthouse Canmore